Privacy policy


Information can be a valuable and sensitive asset and Frigoscandia is responsible for the processing of personal data within the framework of applicable laws and this policy. 

The policy covers all processing where personal data is handled and what we do to safeguard your privacy. Our services provided in the digital channels you are using (for example websites, social media, apps and customer service) includes collection, registration, compilation, storage and disclosure of data or a combination of these uses. 

How we process personal data 

Ensure legal basis in accordance with the purpose and the Data Protection Regulation
Do not process more personal data than is needed for the purposes and that they are deleted when they are no longer needed
Protect personal data so that unauthorized persons do not gain access to them and that they are not lost or sabotaged
Ensure built-in data protection, which means that the requirements for privacy protection are taken into account at an early stage in the development and purchase of services, systems and products.
Be able to report control and compliance with the Data Protection Ordinance
Report all incidents concerning personal data without delay 


We use cookies on our website to ensure reliable visitor statistics and to increase the functionality of our pages. When using the websites of Frigoscandia, you agree to allow us to place cookies in your browser. 

“Cookies” – or information capsules – are standard technology that more or less all webpages use today. A cookie can be described as a small text file that is placed in your web browser’s internal memory. It offers us the opportunity to gain an overview of what is placed in the shopping cart, which products are presented and other statistics that we use to make our webpages better for our users. 

Camera surveillance (separate policy) 

We operate camera surveillance in some locations in order to prevent and uncover criminal acts. Video recordings are deleted no later than three months after the time the recording was made, unless the video is given to the police or we, for other reasons, have the right to process the video recording for an extended period. In places where we use camera surveillance, information is clearly provided in accordance with the applicable rules. 

Data processors 

We employ third parties who process personal information on our behalf (“Data Processor”). Before we give such data processors access to your personal information, we always enter into agreements that describe, among other things, what the data processor will do for us. Examples of the types of data processors that we use are suppliers of different systems, suppliers of analysis services, customer surveys, etc. Privacy policy 

Transfer to third countries 

Relevant personal data may also be disclosed to companies/organisations with whom we cooperate, including in locations outside the EEA and EU, in order for us to carry out the tasks and services we are required to perform according to law or agreement. Under no circumstances will your personal data be transferred without the necessary agreements having been entered into to ensure that your rights are safeguarded. When data is transferred to countries outside of the EU/EEA that the European Commission has approved, we will always ensure that the transfer is made according to guarantees from the recipient, normally in the form of the EU standard agreement on transfer to third countries or according to the Privacy Shield scheme ( USA). 

Your rights regarding your personal data 

You have the right to request information from us at any time about the data we have stored about you, as well as its origin, recipients, or categories of recipients to whom the data is passed on, and the purpose of the storage. You have the right to correct your data as soon as we become aware of the incorrectness of personal data, we will correct it. You also have the right to have your data deleted the right to restrict processing and the right to data transferability. 

You can revoke your consent to the processing of personal data at any time. This may mean that the functionalities or services are no longer available to you, e.g. our newsletter. All requests for information, requests for disclosure or objections to data processing should be directed by e-mail to 

Questions or complaints 

If you have questions about our processing of personal data or believe that we do not meet our obligations to you regarding how we process your personal data, we encourage you to contact us (see contact information below). 

Frigoscandia AB
Landskronavägen 11
25109 Helsingborg
042-178 000 

You also have the right to complain to the Swedish Data Protection Authority: but we encourage you to contact us first.